Contact us

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Special Assistance

If you are deaf, or have a hearing or speech impairment, call the National Relay Service and ask for Icon Water on 02 6248 3111:

TTY users phone 133 677
Speak and Listen users phone 1300 555 727
Internet relay users connect to the National Relay Service
Video relay users choose the available NRS video relay contact on Skype (this service is only available
7.00am - 6.00pm, Mon – Fri, excluding public holidays)
SMS relay users phone 0423 677 767


For up to date information on our services, network and projects follow us @IconWater

Office Locations

Head Office
Level 5, 40 Bunda Street
Canberra City ACT 2600

Service Centre
12 Hoskins Street
Mitchell ACT 2911

Postal Address
GPO Box 366
Canberra City ACT 2601